Ondacall
Ring the demo — 03 4513 0507
The phone specialist for Australian hospitality
Your venue misses one call in three. We answer every single one.
Nights, weekends, mid-service. The booking is taken, the confirmation text is sent before the caller puts the phone down — and your team never left the floor.
1 in 3
calls the average Aussie venue misses
$66,600
a year in missed orders & bookings
70%+
of missed calls were someone trying to spend money
0
calls missed with Ondacall on the phone
Restaurant Phone Report 2026 — 1,067 Australian venues surveyed.
What it does
Your best front-of-house — one who never clocks off.
Answers every call Mid-service, after close, Christmas Day. No voicemail, ever.
Books & rebooks Straight into your live calendar — changes and cancellations too.
Texts the guest Instant confirmation, friendly reminder. Fewer no-shows.
Hands over when needed Big function enquiry or tricky call? Your team gets pinged to ring back.
“Not a call centre — a receptionist that knows what a doppio is, what a deep pan is, and what a Friday-night rush feels like. I set up every client personally.”
— Ed, Founder
Pricing
Listed publicly. Same price for everyone.
Done for you · Only 5 spots
Concierge
For groups and busy venues that want it handled.
$1,250 /month per venue
+ $7,500 setup · Live in 72 hours
Built and tuned personally by the founder
Calendar, confirmation & reminder texts included
Monthly insight report + strategy call
Unlimited tweaks, first 90 days
Direct line — same-day fixes
Talk Concierge
Set and forget
Standard
For single venues that just want the phone answered.
$349 /month per venue
+ $990 setup · Live in 7 days
Answers 24/7 — bookings, messages, FAQs
Built on proven venue templates
Changes within 48 hours
Calendar, texts & reports as add-ons
Ask about Standard
AUD, ex GST. Add-ons: calendar $49 · texts $59 + usage · reminder calls $99 · order line $79 · extra sites $69 · call report $99.
Don’t take my word for it. Ring the receptionist.
Book a table at our demo venue and hear it handle the whole call — live.
03 4513 0507 — it’ll pick up